In April 2021, the Online SM Gift Registry was launched to cater to the gift-giving needs of Filipinos amid the pandemic. This widened the scope of their services to both in-store and online end-to-end. More than simply adding an online platform, the SM Gift Registry now offered multiple advantages for its registrants and guests, such as convenience, discounts and loyalty rewards.
With these advantages, SM Gift registry wanted to launch a video campaign to raise awareness about what they can offer to customers and to increase the use of these services.